The Pokemon Company has apologized.
The Pokemon Company (Japan) is sorry about this situation and have apologized for any inconveniences caused to customers could did not manage purchase products. Pokemon Card Game is generally in high demand, beyond their expectations and alot of products have been out of stock.
Since their announcement last year, they have been working to improve their production system, but they are very sorry that they have not been able to fully meet the needs of their customers.
TPC has announced they will give top priority on delivering the desired products to their customers, continue to improve their production system and promote the reprints and shipments of sold out products (also of previously released products).
There will be a steady supply of stock and the following products below will be subject to re-print/re-supply over time (that timeframe isn't indicated).
Products that will be sold under lottery at Pokemon Center Online (Japan):
- Eevee Heroes Booster Box
- Eevee Heroes - Eeveelutions Set
- VMAX Special Set Eevee Heroes
- High Class Deck Double BOX Gengar VMAX & Inteleon VMAX
Lottery entry dates are on May 14, 2021 10:00 JST to May 18, 2021 23:59 JST.
Lottery results will be mailed out on May 26, 2021. Update 19-5-2021: The Eevee Heroes lottery results has been changed from May 26 and later to May 27 and later.
Products will be shipped between mid-June to mid-July 2021.
Customers that were able to pre-order these products last week on Friday May 7 (10:00 AM JST), are not eligible for this lottery. Also lottery entries that violate the lottery application rules, will be cancelled and excluded from this lottery.
The products below are currently available for pre-order at Pokemon Center Online (Japan) and will ship in mid-August - onwards. The pre-orders will end as soon as the available pre-order numbers has been reached.